Need to chat with an HVAC representative or find help near you? Here you’ll find answers to frequently asked questions, access to product support, and ways to contact our Customer Care team.
What types of vehicles does BCC provide air conditioning and heating systems for?BCC is a leading provider of HVAC solutions for buses, including:
Transit buses – City and regional transportation fleets
Coach buses – Long-distance passenger transport
School buses – Standard and specialized school transport
Shuttles and paratransit vehicles – Airport shuttles, hotel transport, and accessible vehicles
Electric, hybrid, and hydrogen buses – Zero-emission vehicles with electric, hybrid, and hydrogen engines and those utilizing battery-powered components in vehicles with conventional engines
What’s the difference between air conditioning systems for buses and those in consumer vehicles?Bus HVAC systems are engineered for high-capacity cooling, continuous operation, and passenger comfort across large spaces, while consumer vehicle air conditioning is designed for smaller, enclosed cabins. Some key differences include:
Capacity – Bus HVAC systems provide high-output climate control to serve multiple passengers in a large interior space.
Durability – Designed for long hours of operation in varying environmental conditions.
Refrigeration & Battery Cooling – Many bus HVAC systems also integrate precise temperature control for electric vehicle battery cooling and climate control for specialty transport.
Where can I find a dealer or service shop near me?Finding a local service provider is easy with our Dealer Locator. Just search to see a list of authorized dealers and repair shops near you.
How can I find OEM part numbers and aftermarket replacement parts for A/C components?Contact us, and a representative at BCC will be happy to help. Since part IDs can vary across manufacturers, BCC maintains a database of OEM part numbers to cross-reference and identify the correct part for you. We can also provide original or aftermarket replacement components that match OEM specifications.
What certifications does BCC hold?
BCC is certified under:
ISO 14001 – Environmental Management
ISO 9001 – Quality Management
Can BCC modify or customize an existing HVAC system?Yes. BCC can modify HVAC units and individual components. If individual components need replacement, we can develop a prototype that can be tested to ensure it fits perfectly with your system. This way, you’ll get a cost-effective alternative to replacing an entire system. Once the part is approved, we can manufacture the customized part for you.
How does BCC support consultations, vehicle specifications, and installation?BCC’s sales team works closely with you to assess your requirements. If needed, our project management and engineering teams can conduct on-site visits to gather specifications, or you can send us the part or system for evaluation. The need for on-site assistance is determined case by case. For installation and repair services, you can use our Dealer Locator to connect with a trusted service provider near you.
Does BCC provide a warranty on its climate control solutions?Yes. BCC’s HVAC systems are built for lasting durability, with proven performance, reliable operation, and components that are easy to service and configure. As a BCC customer, you’ll be assigned a Quality Agent who works closely with you to resolve any warranty-related issues and ensure your system operates as expected. Warranty coverage is based on specific conditions, and our team will guide you through the process if any concerns arise.
What refrigerant is used in a bus AC?BCC utilizes R-1234yf as a low-impact refrigerant in our HVAC systems. R-1234yf is designed to replace older refrigerants with higher Global Warming Potential (GWP) and is widely used due to its environmentally friendly properties. With a GWP of just 4, it significantly reduces environmental impact compared to traditional refrigerants, making it a sustainable choice for modern HVAC applications.
What is the best way to contact BCC?To contact a representative at BCC, visit our contact page to learn how to reach us in your area.
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